I feel very thankful to have stumbled across Smash’d Em Pest Control. After talking to another pest control company about potential bed bugs and feeling patronised and belittled, I rang Smash’d Em Pest Control with my morale feeling low. This instantly changed when talking to Ronelle who was very knowledgeable, reassuring and understanding. I felt supported and heard as she listened and tried her best to answer all of my paranoid questions. The service was fast – less than an hour after I rang, Jon came to my house for a free investigation. Jon was thorough and informative and very understanding, professional and kind. Incredibly happy with the service, super friendly and supportive staff. I would recommend anybody and everybody to this service, very caring and helpful people.