Hi Jonathan and Ronelle,
Thank you for your services last Friday.
I believe it was Ronelle on the phone with me last week, explaining to me in very great detail about whether I might have Fleas or Bed bugs. I had requested quotes from four companies that day, and although you did not come out as the cheapest quote, Ronelle was extremely professional, asked all the right questions and was happy to help regardless of whether I was going to make a booking or not. I am very impressed by your level of customer service and caring nature of wanting to help.
As I was not home on Friday, I had requested my mum and sister to unlock the door. I wasn’t sure of the name of the person who helps treat the fleas but my sister and mother described this person as very patient, friendly and professional regardless of us not being 100% ready for the treatment, so thank you.
I would like to pass on this positive and wonderful feedback. I would hope that none of my friends and family would require your services, but if they did, I would highly recommend you.
Since your services, my partner and I have not been bitten, so it’s worked!
Thank you again for everything.